Air Selangor New Looks and Feels
Improvise digital product for the largest water service operator in Selangor & Federal Territories of Kuala Lumpur and Putrajaya
Platform
Android, iOS, Website, Huawei
Deliverables
UI, UX, 24 hours Supports
Air Selangor is Malaysia’s largest water operator, providing safe and drinkable water to about 8.4 million consumers in Selangor Federal Territories of Kuala Lumpur and Putrajaya. Air Selangor aspire to become a digital water utility of the future, thus they put their customers at the heart of their innovations. They embrace digitalization and use cutting-edge technology to better serve their customers.
About 1.3 million consumers in Selangor Federal Territories of Kuala Lumpur and Putrajaya had used Air Selangor Mobile App and Customer Portal. Pengurusan Air Selangor Sdn Bhd (Air Selangor) launching a new look and feels for Air Selangor Mobile Apps, their goals are to deliver a better user experience through online presence. By valuing the user feedback from various channels and parallel with the new modern design for any mobile application, enhancement needed to be done to ensure all the aspect is fulfilled.